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Pincasso Net Billing System

A Modern Tool for the Utilities Industry

Advanced Billing System

Pincasso Net is an advanced billing system designed to meet the needs of the utilities sector (electricity, water, gas, and heat). It offers streamlined and efficient management of customer accounts, billing, and payment processing tailored to the demands of modern utility services.

An intuitive and user-friendly system designed for both large and small providers in the electricity, gas, and water/sewage sectors.

Key Features

  1. Comprehensive Business Process Support
    • Manages customer service and billing processes for energy and water/sewage usage.
  2. Automation and Mass Processing
    • Streamlines operations with automated workflows and bulk data processing.
  3. Integration with External Systems
    • Seamlessly connects with external systems such as:
      • Financial Accounting (FK)
      • Business Intelligence (BI)
      • e-BOK (Electronic Customer Service Office)
      • DIEHL metering systems
      • CEIDG (Central Registration and Information on Economic Activity)
      • TERYT (National Official Register of Territorial Division)
      • PNA (Postal Code Database)
      • Geolocation services
  4. Cloud and On-Premise Deployment
    • Flexible options for deployment in the cloud or on client-owned infrastructure.
  5. Mobile App for Collectors
    • A dedicated mobile application supports field staff, enabling efficient data collection and management.

Additional Capabilities

  • Ticket Registration: Handles customer requests, letters, and complaints.
  • Contract Management: Facilitates the signing of service agreements.
  • Meter Readings and Payments: Records readings, manages billing, and processes payments.
  • Debt Collection and Reporting: Streamlines collection efforts and generates detailed reports.

The Pincasso Net Billing System is a robust solution for providers, delivering efficiency, automation, and flexibility to meet the dynamic needs of the utilities industry.

Automation and Mass Processing

The system is designed for mass-scale processing, capable of handling up to one million invoices annually. Parameter-driven control enables maximum automation of business processes, ensuring efficiency and scalability.

Reporting

Pincasso Net supports both internal and tax reporting. A wide range of available reports provides:

  • Continuous monitoring of sales and finances.
  • Accurate tax settlement, including VAT and CIT.

This robust reporting functionality ensures compliance and provides valuable insights for operational oversight.

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Customer Service

The Pincasso Net system provides comprehensive support for customer management, including:

  • Sales Agreements: Facilitates the process of creating and managing sales contracts.
  • Customer Declarations: Supports the registration and management of customer statements.
  • Billing and Invoicing: Handles the processing of meter readings and invoices derived from them.
  • Proforma and E-Invoices: Allows the generation and management of both proforma and electronic invoices.
  • Late Payments and Collections:
    • Automatically calculates penalty interest for overdue payments.
    • Manages debt collection through tools such as interest notes and payment reminders.
  • Case Management: Features a module for registering and tracking cases (e.g., inquiries, complaints, and letters), enabling users to monitor their progress.
  • Payment Registration: Supports the recording of payments from various bank formats and assists with their reconciliation.

Flexible Approach to Billing Rules

Pincasso Net is designed to adapt to the ever-changing market conditions. It supports changes to billing practices, and its customizable service catalog allows for quick and straightforward implementation of changes in the billing model.

Support for Common Standards and Data Accuracy

Pincasso Net complies with widely recognized standards, including:

  • TERYT (National Official Register of Territorial Division for locations and streets).
  • PNA (Postal codes).
  • PKD (Classification of Economic Activities).
  • PESEL (Personal Identification Numbers).
  • NIP (Tax Identification Numbers, including data retrieval from CEIDG).

By leveraging these standards and implementing robust validation processes, the system minimizes the duplication of registry data, ensuring accuracy and consistency.

Electronic Data Exchange

Pincasso Net is designed to seamlessly integrate with multiple external systems, offering robust data exchange capabilities, including:

  • Two-Way Communication with Meter Operators: Automates the electronic acquisition of meter readings.
  • Integration with e-BOK: Delivers data to the Electronic Customer Service Office for streamlined customer interactions.
  • Mass Correspondence Automation: Facilitates the automatic transfer of electronic documents to a Mass Correspondence Center (CKM) for printing and distribution.
  • Bank Integration: Supports a variety of payment methods, such as PZ (payment orders) and ROR (current account transactions), along with payment registration.
  • Notifications: Sends messages to customers via SMS and email.
  • Call Center Integration: Works with call center systems like Vincasso for enhanced customer support.
  • Financial Exports: Exports financial and registry data to accounting systems (e.g., SAP).

Scalability

As a web application, Pincasso Net operates on a multi-layer client-server architecture, separating the user interface, processing, and data storage. This design ensures:

  • High performance.
  • Scalability to handle increasing data and user loads.
  • Robust data security.

The system is also optimized for use on mobile devices, such as tablets, making it versatile for field operations.

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Get in touch.

We invite you to partner with us and explore opportunities to achieve your goals together. Let’s build innovative solutions, streamline your processes, and create lasting success.

Feel free to reach out—we’re here to make your vision a reality!

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